CUSTOMER-LED GROWTH FOR RETAILERS
People buy from people. With Extole, you can empower your existing customers to help you acquire new quality customers. From sophisticated referral programs and welcome offers to tools to equip your influencers, Extole helps turn your current shoppers into your strategic growth advantage.
Let Customers Lead Your Growth
This Best Practices Guide will give you actionable guidance for converting existing customer relationships into new growth.
Create an Omnichannel Experience
Customers don’t follow a single path or connect on a single channel. To best engage current customers and discover new ones, your program needs to work perfectly on desktop, on mobile, in-app, and even in-store. Extole is built so that you always connect to moments when customers share the most.
Arm Your Influencers
Work with social media influencers? Allow them to easily share discount codes across multiple platforms in just a few clicks. Provide them with a percentage of the value of every successful purchase, and offer regular reporting.
Let Shoppers “Drop a Hint”
With Extole, you can let shoppers share gift ideas from your brand with their friends and family. These personalized gift suggestions are one of the strongest ways to drive sales. And by encouraging gift suggestions, your brand reaches prospects who may not know about you at all.
Match Your Brand
Extole includes a complete creative experience from sharing to reward to sharing again. Our creative sets make sure that every piece of content in the entire customer journey matches your brand consistently. Our platform, your program.
Generate In-Store Transactions
With Extole, rewards don’t have to be just online. Reflecting how your customers interact with your brand, Extole offers a unique site-to-store capability that lets customers use rewards in-store or online.
Create Insights with A/B Testing
With built-in A/B testing, you’ll know exactly how well changes to your customer-led growth program work. Featuring easy test setup and variant creation, our A/B testing will help you generate the most results.